BUSINESS COMMUNICATION - CSEET MCQ SERIES 12

Read the given passage carefully and attempt the questions 1-9

It is an old saying that knowledge is power. Education is an instrument which imparts knowledge and therefore, indirectly controls power. Therefore, ever since the dawn of our civilisation, persons in power have always tried to supervise or control education. It has been handmaid of the ruling class. During the Christian Era, the ecclesiastics controlled the institution of education and diffused among the people the gospel of the Bible and religious teachings. These gospels and teachings were no other than a philosophy for the maintenance of the existing society. It taught the poor man to be meek and to earn his bread with the sweat of his brow, while the priests and the landlords lived in luxury and fought duels for the slightest offence. During the Renaissance, education passed more from the clutches of the priest into the hand of the prince. In order words, it became more secular. Under the control of the monarch, education began to devise and preach the infallibility of its masters, the monarch or king. It also invented and supported fantastic theories like “The Divine Right Theory” and that the king can do no wrong, etc. With the advent of the industrial revolution, education took a different turn and had to please the new masters. It now no longer remained the privilege of the baron class, but was thrown open to the new rich merchant class of the society. The philosophy which was in vogue during this period was that of “Laissez Faire” restricting the function of the state to a mere keeping of laws and order while on the other hand, in practice the law of the jungle prevailed in the form of free competition and the survival of the fittest.

1. What does the theory “Divine Right of King” stipulate?

a. The king are God

b. That the right of governing is conferred upon the king by God.

c. They have the right to be worshipped like Gods by their subjects.

d. That the right of king are divine and therefore sacred.

2. Who controlled education during the Renaissance?

a. The common people.

b. The prince

c. The church and the priests.

d. None of the above.

3. What did the ruling class in the Christian Era think of the poor man?

a. That he is the beloved of God.

b. That he deserves all sympathy of the rich

c. That he should be strong and lord over others.

d. That he is meant for serving the rich.

4. Who controlled the institution of education during the Christian Era?

a. The secular leaders of society

b. The church and the priests

c. The monarchs

d. The common people.

5. What does the word “infallibility” mean?

a. That every man is open to error

b. Sensitivity

c. The virtue of not making mistake

d. That some divine power is responsible for determining the fate of the man.

6. What do you mean by the “sweat of his brow”?

a. Very hard work

b. The tiny droplets of sweat on the forehead

c. The wrinkles visible on the forehead

d. The sign of innocence.

7. What does the policy of “Laissez Faire” stand for?

a. Individual freedom in the economics field

b. State control over law and order in society

c. Joint control of the means of production by the state and private enterprise

d. Decontrol over law and order by the ruling class.

8. Choose the correct synonym out of the four choice given:

Gospels

a. Chitchat

b. A teaching or doctrine of a religious teacher

c. Rumour

d. Guidance.

9. Choose the correct synonym out of the four choices given:

Vogue

a. Uncertain

b. Out-dated

c. The prevailing fashion or style

d. Journey.

10. Choose the explanation that catches the spirit of the idiom given in each question.

A fair weather friend

a. A friend who is fair to us at all the times

b. A friend who deserts us in difficulties

c. A friend whom we love the most

d. A friend who loves us the most.

11. Select the word that is spelt correctly

a. paraphernalia

b. paraphrenalia

c. parapherenalia

d. paraphrennalia.

12. Select the best option from the four alternatives given below for Q. 12-20 Unless he This office, I will not say anything.

a. Left

b. Did not leave

c. Leaves

d. Had left.

13 , I would help all the poor people.

a. If I am rich

b. If I was rich

c. If I were rich

d. In case I am rich.

14. I the news an hour ago.

a. have heard

b. heard

c. was hearing

d. have been hearing.

15. The boy is not interested in playing ?

a. Doesn’t he?

b. Isn’t he?

c. Didn’t he?

d. Is he?

16. He told us that we should never live beyond ……… means.

a. His

b. Their

c. Our

d. Her

17. May I request ……… you again to consider my case favourably.

a. to

b. onto

c. of

d. no proposition required.

18. Known as devout and serious person, she also has sense of humour.

a. Better

b. Quick

c. Good

d. Beautiful.

19. Galileo said, ‘The Earth around the sun’.

a. Revolved

b. Is revolving

c. Revolves

d. Is revolved.

20. He spoke about his prospects.

a. Confidentially

b. Consciously

c. Confidently

d. Conscientiously.

21. Choose the appropriate combination of articles (a, an, or the) to fill the two blanks in each of the sentences given below:

It is not at all unusual for editor to tamper with writer’s manuscript.

a. the, no article

b. an, the

c. an, no article

d. an, a

22. Noise is a barrier to communication.

a. Semantic

b. Socio-Psychological

c. Physical

d. None of the above

23. is a kind of formal network in communication which is suitable for communications between different levels of employees. For example a higher ranking manager and a lower-ranking official.

a. Circuit network

b. Wheel & spoke network

c. Chain network

d. Vertical network

24. ‘A single controlling authority is involved in a vertical type communication and people are communicating with a central figure or person. This central figure or person radiates instructions and orders to several of his employees who are working under him.’

This type of network is called:

a. Vertical network

b. Circuit network

c. Wheel & spoke network

d. Chain network

25. The main reason(s) for writing business letters does not include:

a. Serving as a record for future reference

b. Leaving a lasting impression on the mind of receiver

c. Ensuring Revenue Generation

d. Aiming to build goodwill

26. An is form of written communication used for internal communication between executives and sub-ordinates or between officers of the same level. It is never sent outside the organisation.

a. Office circulars

b. Office memorandum

c. Office notes

d. Office orders

27. Before sending the email, one should take a moment to review the email for spelling, grammar, and punctuation mistakes. This practice is called:

a. Over-communication

b. Proof reading

c. Courtesy

d. Checking the tone

28. Always open your email with a .

a. Question

b. Purpose

c. Greeting

d. Closing remarks

29. The use of terms “Best regards”, “Sincerely”, and “Thank you” in an email, are examples of:

a. Closing with name

b. Opening

c. Greeting

d. Purpose

30. A is held to exchange views on some problem being faced by the organisation or some other issues related to it, and it may even suggest a solution, but the suggestions are not binding and are more in the nature of recommendations.

a. Committee

b. Conference

c. Meetings

d. Teleconference

31. Which document is prepared before meetings, events and conferences?

a. Résumé

b. Agenda

c. Memo

d. Minutes

32. Which of these is not a medium for e-mail?

a. Intranet

b. Internet

c. Extranet

d. Paper

33. Guiding principles for good documentation does not include :

a. Clarity

b. Completeness

c. Client centric

d. Compassion

34. While naming the files of the documents, the file name should be:

a. Unique and consistently structured

b. Unique

c. Simple

d. None of the above

35. What is the full form of SMS?

a. Short message service

b. Service message system

c. Systematic messaging system

d. Short media service

Q.No. Ans Q.No. Ans.

1 b 21 d

2 b 22 c

3 d 23 d

4 b 24 c

5 c 25 c

6 a 26 b

7 d 27 b

8 b 28 c

9 c 29 a

10 b 30 b

11 a 31 b

12 d 32 d

13 d 33 d

14 b 34 a

15 d 35 a

16 c

17 d

18 c

19 c

20 c